Services

Three services that work on their own or together.

AI automation and setup

We look at where your week goes, then set up assistants to take on the repetitive parts. They work inside the email, calendar and social accounts you already have.

Email sorted, with replies drafted for you to approve
A morning report of what came in and what needs you
Enquiries, quotes and bookings followed up on time
Website and listings kept up to date
A handover session so you know how it all works

Social media management

Regular posts that sound like you, without you having to think of something to say at nine at night.

A posting plan built around your business and the season
Posts written in your voice, ready for you to approve
Scheduling across Facebook, Instagram and TikTok
A short monthly note on what worked and what didn't

Customer service training

Practical sessions for the people who deal with your customers, built on four decades in hospitality and events. The approach is simple: solve and soothe.

Workshops for front-of-house, phone and email teams
Handling complaints calmly and putting things right
Knowing when to listen and when to speak
Online, or in person by arrangement
Led by David, who holds a CIPD Level 5 in Learning and Development

See how it works, from first chat to handover

Get in touch

Start with a free chat.

Tell us a bit about your business and what's taking up your time. We'll tell you plainly whether we can help.

Book a free chat